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Sleek and stylized after its hi-tech wares, this emporium offers more than what's on display. An army of T-shirt clad technophiles are ever-present to answer questions, but unobtrusive as you fiddle with an...
citysearch.com - expert review - 02/20/2007
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3 of 5 stars.
I really like your lap top's but your I-phone just isn't cutting it. I now need to go back to my blackberry to text,msg and IM. your keyboard doesn't work very well. The other parts of the unit are…
yelp.com - user review - 05/31/2008
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4 of 5 stars.
"I hope you hang yourself with your h&m scarf while jacking off listening to mozart...
yelp.com - user review - 05/27/2008
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4 of 5 stars.
I love the downtown Apple Store. I have stopped by here several times, sometimes simply to check my e-mail on the comfortable theater seating on the second floor. And I always manage to learn…
yelp.com - user review - 05/24/2008
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1 of 5 stars.
The Apple Store suffers from the same problem facing every other business that's staffed by geeks: employees that have no clue as to how to interact normally with normal people (i.e., those who have…
yelp.com - user review - 05/24/2008
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4 of 5 stars.
This is one of the better Apple stores in the Bay Area. The genius bar tricked out my laptop. Thanks to them, I'm now on Yelp. Oh Mr. Apple can you fix my IPONE and IPOD???
yelp.com - user review - 05/16/2008
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5 of 5 stars.
Apple's customer service is generally a cut above other retailers. I've been dealing with Apple for nearly twenty years now, and they may not be able to fix something (anyone remember the PowerBook…
yelp.com - user review - 05/07/2008
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5 of 5 stars.
In terms of computer stores, this is Mecca. Each one of those plexiglass steps costs like 200,000 dollars, which they make up for by charging you too much for their sexy computers.
yelp.com - user review - 05/04/2008
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1 of 5 stars.
When the company I work for bestowed upon me a brand new iPhone, (I fly, they buy) I was so excited that I went straight to the Union Square, Apple store (in S.F.) after work and tried to retrieve my…
yelp.com - user review - 05/02/2008
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4 of 5 stars.
If you wonder how I can easily post nearly 1,500 photos on this site, it's because I succumbed to fashion and bought an iPhone last year. Oh yes, people were making fun of my walkie-talkie-sized Nokia…
yelp.com - user review - 04/28/2008
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1 of 5 stars.
Genius Bar repair totally sucks. First they tell you that a simple repair can be done in one day, two days, three days...The manager Lynn is a complete idiot and has no idea about customer service.…
yelp.com - user review - 04/25/2008
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4 of 5 stars.
So I feel like an idiot... My iPhone froze up last night and wouldn't respond to any input whatsoever. Having heard about the Genius Bar upstairs, where you can get free tech support, I went online…
yelp.com - user review - 04/22/2008
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4 of 5 stars.
Isn't it funny????? Do you walk in here and say I just want to check some shit out but you end up buying like $200.00 worth of stuff?? It just like I walk in and then I walk out with crap loads of…
yelp.com - user review - 04/13/2008
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4 of 5 stars.
I love my mac and am now an ieverything convert. This place is so cool but so crowded! I drove to Palo Alto to take a workshop without the hustle and they were also crowded, it was like Apple was…
yelp.com - user review - 04/08/2008
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4 of 5 stars.
Walking into the Apple Store is like walking into a big toy store for adults. I love how you can try everything on display and even check email if you are can't wait to get home. I have actually…
yelp.com - user review - 04/03/2008
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4 of 5 stars.
I don't have a Mac. I don't even have an iPod. I just love this store and the window displays. I've been in here several times because my husband was a Mac user for work and we'd take the…
yelp.com - user review - 03/30/2008
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3 of 5 stars.
I've never owned an apple (nor would I ever buy one) but sometimes I go in this store just to use the Internet. I mean, the store itself is attractive to look at (inside and out). I saw Irene from…
yelp.com - user review - 03/29/2008
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2 of 5 stars.
I Love the crowded atmosphere of unhelpful technicians, losers who surf the net all day on the model laptops, and smug elitists. You get two stars for the educational discount and for not being a…
yelp.com - user review - 03/27/2008
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4 of 5 stars.
So three weeks before the warranty expires my beloved MacBook comes down with the dreaded top case splintering issue. I sighed, made the Genuis Bar appointment and prepared for the worst: being told…
yelp.com - user review - 03/26/2008
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5 of 5 stars.
Actualy, it's Zach at the Genius Bar who gets 5 stars. I've been there three times attempting to keep this old iBook G4 alive and every time he has been very helpful and friendly. I recommend asking…
yelp.com - user review - 03/26/2008
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5 of 5 stars.
Sure its crowded and there was a line to touch the new lighter than air laptop, and the line at the register was obscene. so why the five stars? When I went upstairs and found a (smokin' hot) young man…
yelp.com - user review - 03/15/2008
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5 of 5 stars.
If they had bouncers at the Apple Genius Bar they wouldn't let me in anymore. But they don't.
yelp.com - user review - 03/14/2008
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4 of 5 stars.
Every time I come in here it's a mad house, the one thing I like is the Genius Bar, where they can help you with any trouble your having. Usually I come in here because something broke and they have…
yelp.com - user review - 03/12/2008
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2 of 5 stars.
I feel like I'm on the NYC subway when I walk in here. These people may as well walk around backwards with blindfolds on. Today I drove to the Apple store in Palo Alto to avoid the throngs of both…
yelp.com - user review - 03/06/2008
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3 of 5 stars.
This place is a friggin zoo! People from all over the world...shop here! They also line up every, single morning, to get in before the store opens. (I know this because I see them everyday hogging the…
yelp.com - user review - 03/06/2008
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4 of 5 stars.
I have finally turned 100% Mac-faithful. I have loved Macs since high school, when I was on the school newspaper and used a Mac to write articles, proofread, and work on layouts. Then my parents…
yelp.com - user review - 03/05/2008
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5 of 5 stars.
So, earlier tonight, I scheduled a "personal shopping visit" over the phone to get someone to help me with buying and upgrading a new Mac. By the way I learned that I find the term "personal shopping…
yelp.com - user review - 03/03/2008
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5 of 5 stars.
I'm not gonna go so far as to say this place is like a church for me (hell, I don't even have an iphone), but considering my last three visits were for technical support, this place has managed to…
yelp.com - user review - 03/02/2008
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3 of 5 stars.
I wish they would make an Apple Store just for mac owners... Not ipod owners... not iphone owners.. JUST MAC OWNERS... Yeah, I'm a snob like that... AND?! Seriously... It's so hard to go to an Apple…
yelp.com - user review - 02/25/2008
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4 of 5 stars.
crowded but sexy.
yelp.com - user review - 02/25/2008
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3 of 5 stars.
Visiting the Apple Store is always a grueling, mildly frustrating experience. It's so packed all the time with people just looking at and playing with the products, wasting the sales people's time so…
yelp.com - user review - 02/23/2008
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4 of 5 stars.
Super crowded. I loves me some MAC gear, but sometimes I gotta keep on walking by, cause its insane inside. They have great Photography seminars that I recommend. The staff here have been cool and…
yelp.com - user review - 02/23/2008
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5 of 5 stars.
These boys are the best. Theres alot of reasons that I'm such a die-hard apple fan. but this review is strictly for the store itself, specifically, the good folks the genius bar, or GZA bar for…
yelp.com - user review - 02/17/2008
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4 of 5 stars.
Crowded and full of tourists--it's still the only Apple Store I go to when I need what Steve Jobs tells me I need. If time is of the essence, come during non-peak hours.
yelp.com - user review - 02/17/2008
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3 of 5 stars.
All I gots to say is WOW! My first time in an Apple store and it left me speechless.....where do I begin?! First, WAY too many people! I mean, come on, it's not as if you can't buy this stuff…
yelp.com - user review - 02/16/2008
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2 of 5 stars.
this place is ridiculous. I made an appointment but have been sitting here for the last hour. Yes I'm actualy at the store. Worst customer service ever. EDIT:
yelp.com - user review - 02/15/2008
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1 of 5 stars.
Ugh. I like their products and in terms of a computer, I pretty much have to come here for certain things but good lord, your so called "Geniuses" are freaking assholes! Your manager was an idiot. Do…
yelp.com - user review - 02/13/2008
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5 of 5 stars.
My iPod serves double-duty as not only a way to listen to my bitchin' music collection, but also as a shield against the homeless, sleazy, loud and crazy people that I encounter on most days. When I'm…
yelp.com - user review - 02/08/2008
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4 of 5 stars.
The best part of this store is it has active learning workshops where you can go and learn how to use the Apple products that you buy. It doesn't get much better than that. There are computers where…
yelp.com - user review - 02/05/2008
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5 of 5 stars.
The Mac Genius of Mac Geniuses... Uriah. All I have to say is that he went above and beyond to help my friend recover her lost files. I was her point person and working with Uriah was the best thing…
yelp.com - user review - 02/04/2008
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1 of 5 stars.
I like my computer but these people never can give you the right answer without checking with at least 2 other people first. They also sold me my imac in october and told me i could get leopard for…
yelp.com - user review - 02/03/2008
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4 of 5 stars.
This place is wonderful. Needing portable music for my massage business, I purchased a Roxy speaker system and nano. My clients even comment on how great they sound. The service was great as well…
yelp.com - user review - 02/03/2008
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5 of 5 stars.
This review is not for the Apple STORE, per say, but rather for the Apple store staff. I had the pleasure of meeting many of them in one place last night, and besides being the coolest, most welcoming…
yelp.com - user review - 01/27/2008
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5 of 5 stars.
I proceeded to solve the low-volume-speaker issue on my iPhone, after reading this article and laughing at its image because the needles are not in the right position: http://www.engadget.co...
yelp.com - user review - 01/25/2008
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5 of 5 stars.
I just had the most satisfying experience at this apple store. The place is always packed, but I was able to speak with a sales person (Molly) for a while about a convoluted problem I had dealing…
yelp.com - user review - 01/16/2008
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5 of 5 stars.
I saw Public Enemy perform at this Apple Store. For FREE!!
yelp.com - user review - 01/15/2008
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5 of 5 stars.
These guys are great. Always helpful, and you don't have to spend a dime. To those who say that this place is always busy, be patient. They're still human.
yelp.com - user review - 01/12/2008
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3 of 5 stars.
This is a review generally about my experience with Apple since getting an iPhone, and specifically about their Genius Bar's ability or lack thereof to provide good customer service. I was one of the…
yelp.com - user review - 01/12/2008
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5 of 5 stars.
It was time to buy the new iPhone, so I stopped by during the Christmas rush a couple weeks back. I was in and out of there in less than 5 minutes thanks to the staff having their own wireless credit…
yelp.com - user review - 01/03/2008
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4 of 5 stars.
"Oh, you're one of THOSE Apple people?" That's what they say. They see that you have a MacBook, they sigh and then assume you're in some elite club where the members get together and stare down our…
yelp.com - user review - 01/02/2008
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4 of 5 stars.
I'm out there a lot and have bought stuff at the Apple Store (last purchase there:iPhone) and found the staff pretty helpful. Right on SF!
yelp.com - user review - 12/28/2007
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4 of 5 stars.
Since this store's right on Market and next to Union Square -- and by virtue of being an Apple Store to begin with -- there's a lot of walk-in traffic here, which makes it a challenge for those of us…
yelp.com - user review - 12/28/2007
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4 of 5 stars.
Whenever I walk in this store I feel like I should kiss the ground or bow to mecca or something. I love the energy pulsing from here, and I walk through just tracing a finger over one or two high end…
yelp.com - user review - 12/28/2007
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5 of 5 stars.
I have become an on-line shopper almost exclusively. But there isn't yet a shipping service that provides one-hour delivery and when you are doing final-hour Christmas shopping on December 24th, you…
yelp.com - user review - 12/28/2007
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5 of 5 stars.
The perfect place to lose hours of you time.
yelp.com - user review - 12/28/2007
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4 of 5 stars.
When I lost my black iPod Nano, I thought my life was over! After gaining consciousness I decided to run down to the Apple store and make things right. My first shock was the new Nano's that are…
yelp.com - user review - 12/28/2007
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5 of 5 stars.
My prior best product I had ever bought in the last few years was the Siriius radio to listen to Howard Stern. ( I had major customer service issues and love the service when it works). Anyway, I…
yelp.com - user review - 12/28/2007
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5 of 5 stars.
Guys. It's an Apple Store. I don't need to know the life story of people's purchases to know what the experience is like there. Equally, you don't need to know mine. It looks and tastes like every…
yelp.com - user review - 12/28/2007
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1 of 5 stars.
I'm a huge Apple loyalist and diehard Mac fan, but this store is abysmal. Too many people, not enough staff. When you do get an employee they give you about 3 seconds to tell them what you want.…
yelp.com - user review - 12/18/2007
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4 of 5 stars.
My ipod would not turn on. I thought I, the technological Antichrist, must have killed it. After wallowing in my ipodlessness for a good month or two, I decided to finally get myself over to the Apple…
yelp.com - user review - 12/17/2007
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5 of 5 stars.
option shift k!
yelp.com - user review - 12/15/2007
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5 of 5 stars.
I just had a really awesome experience at this store yesterday evening. Justin helped me and he gave some of the best customer service that I've received. He was knowledgeable and had a great…
yelp.com - user review - 12/15/2007
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5 of 5 stars.
I am not a lover of the world of technology, but, wonderful Mac specialists can lessen even my severe technophobia. I am recommending Dexter; he is a gem and took such good care of me, that I just…
yelp.com - user review - 12/13/2007
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3 of 5 stars.
Okay, so I was a life long PC user until last month. That's when my goreous new MacBook Pro arrived in the mail!! Yay! Feeling super crazy excited...I turn it on without geek hubby present, because…
yelp.com - user review - 12/11/2007
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3 of 5 stars.
Avoid the crowds by going upstairs where they have all the same stuff on display. The store has a decent selection of iPod related items but there are better deals from 3rd party vendors at CompUSA…
yelp.com - user review - 12/06/2007
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4 of 5 stars.
I thought I'd miss Sephora forever when it occupied this location and moved. But in typical Apple fashion, Apple did a kickass job with this space which should be no surprise. Next to Fry's, I'd say…
yelp.com - user review - 12/01/2007
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5 of 5 stars.
they cool
yelp.com - user review - 11/27/2007
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3 of 5 stars.
I heart Mac big time but going in there to play with an iTouch only to find everything on the darn thing was in Japanese and trying to play it off like I knew what I was doing made me feel mad stupid.…
yelp.com - user review - 11/26/2007
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5 of 5 stars.
If I ever win the lottery, I'd head to the Apple Store before flying to Vegas for some serious adult entertainment... I could kill two birds with one stone and go to the Apple Store in Fashion…
yelp.com - user review - 11/20/2007
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5 of 5 stars.
I don't really care that much about the help i did or did not receive here or the torrential cascading rush of words that i did not understand about hard drive giga wiga and backupa macupa dotcomma…
yelp.com - user review - 11/13/2007
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2 of 5 stars.
awesome. mom takes her ipod to the apple store to get it "fixed." next she picks it up and brings it to me and asks me where is all her music? all my poor immigrant mother wants is to be able to…
yelp.com - user review - 11/07/2007
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4 of 5 stars.
so people are giving this place bad reviews because it's too crowded and busy? wtf?? it's a friggin' store! would you rather go shop at a store that had zero traffic and old stock on the shelves??…
yelp.com - user review - 11/05/2007
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5 of 5 stars.
Great design. Spacious layout. Exceptional service & knowledgeable Genius bar staff. Almost always fully stocked. Great selection of Apple and non-apple products at prices similar to CompUSA and…
yelp.com - user review - 11/05/2007
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5 of 5 stars.
This is for their iPhone service. I got TWO phones wet---the second one within 48 hours of getting the first one replaced. Both times I brought my phone in to the Genius Bar without an appointment…
yelp.com - user review - 11/05/2007
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1 of 5 stars.
I went to this store yesterday evening thinking whether I should buy an iphone and was looking at a Mac nearby. An employee [a guy with huge build with clean shaven head in white uniform] comes up and…
yelp.com - user review - 11/05/2007
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3 of 5 stars.
I don't know how many times have I come in here to check out new computers only to have them all occupied by idiots checking their myspace. Apple makes the best computers, hands down, but they staff…
yelp.com - user review - 11/04/2007
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2 of 5 stars.
2 Stars for the Decor, Slow service...really really slow. i had to wait over 1hour for the "genuis bar" I had appointment too. Oh well, never going back haha. I figured it out myself at home in 30…
yelp.com - user review - 11/04/2007
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2 of 5 stars.
I've walked into this store twice; once to look for accessories for my iPod, and once to find out about getting new headphones for my iPod since the ones it came with have already broken. (I should…
yelp.com - user review - 11/04/2007
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4 of 5 stars.
this place is busy! I picked up an iPhone, writing this review on it right now, and in general this thing kicks ass. I was in and out of the store doing the mobile internet thing in no time. And as a…
yelp.com - user review - 11/04/2007
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5 of 5 stars.
Behold the mighty Apple temple. I love the customer service reps! I ask them questions and state what I am looking for and I get an honest answer. 9 times out of 10 if I go in there for something I…
yelp.com - user review - 11/03/2007
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2 of 5 stars.
Linda the store manager here sucks. I was so ready to smack that condescending look off her face when I came running in yestserday afternoon to speak to her regarding my iphone. Was that look really…
yelp.com - user review - 11/02/2007
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3 of 5 stars.
so, this weekend, i may or may not have dropped my laptop. and then airport wouldn't boot... ahem. today, a big tall apple nerd took out the battery, jiggled around a few parts, and fixed it. no…
yelp.com - user review - 10/30/2007
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3 of 5 stars.
I hate the fact that all the workers run around trying to get me to buy something ... I love the fact that the workers have hand-held payment devices so I never have to wait in line to pay for anything…
yelp.com - user review - 10/28/2007
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3 of 5 stars.
Big. White. Cubical. Glass. It's a nice space, and I love the glass staircase. Lots of people were there, trying out all the games, iPods, and computers. There was a little theater at the top of…
yelp.com - user review - 10/28/2007
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1 of 5 stars.
There is a tech who looks like a young Freddie Mercury at the "genius bar" (I hate that stupid fucking name) who took my MBP in the back for several minutes for testing, came back and said they would…
yelp.com - user review - 10/24/2007
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4 of 5 stars.
When I decided that I deserved, nay NEEDED, an iPod Touch, I hopped on the N and headed to ye old Apple Store. I don't like Union Square so much. It reminds me of a city, and I didn't move to San…
yelp.com - user review - 10/23/2007
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1 of 5 stars.
I had a bad 1st experience with this company. Just few hours ago I visited this "wonderful" place in the corner of Market and Stockton. A company that declares that they are very customer oriented. I…
yelp.com - user review - 10/23/2007
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1 of 5 stars.
This place doesn't even deserve the 1 star that Yelp is forcing me to put!! I've been a proud owner of Apple products for over 7 years, but the service that I got at the Apple store recently made me…
yelp.com - user review - 10/23/2007
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4 of 5 stars.
This place is always packed but then again, look where it's located! Right in the tourist mecca of downtown SF. Everytime I get to slide in, every computer, ipod, iPhone....you name it --- is…
yelp.com - user review - 10/22/2007
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4 of 5 stars.
Find any and all accessories for your iPods here. I've always found the friendly service to be professional and very helpful. Everything is priced at the suggested retail price though so expect to…
yelp.com - user review - 10/21/2007
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2 of 5 stars.
This place is just a madhouse. Even though they have plenty of selection and they're bigger than a lot of the other Apple stores I've seen, it's just not enough to keep up with the droves of tourists…
yelp.com - user review - 10/20/2007
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